Fullfillment Policy


BestDayHR Fulfillment Policy

Welcome to BestDayHR! We are committed to providing our clients with exceptional service and ensuring a smooth and transparent fulfillment process. Please read our fulfillment policy carefully to understand our processes for orders, shipping, returns, and customer support.

1. Order Fulfillment

Order Processing Time: All orders are processed within 2-3 business days. You will receive a confirmation email with order details once your purchase is complete.

Digital Products: Access to our digital products, including software and downloadable resources, will be provided immediately after purchase via email. Please check your spam or junk folder if you do not receive an email.

Subscription Services: Access to subscription services will begin immediately after payment is processed. Subscription details will be sent to your registered email address.

2. Shipping Policy

Digital Products: As we offer digital products and services, there is no physical shipping involved. All access and delivery are provided electronically.

Physical Products (if applicable): If any physical products are offered:

3. Returns and Refunds

Digital Products and Subscriptions: Due to the nature of digital products, we do not offer returns or refunds once access has been granted. However, if you experience any issues, please contact our support team for assistance.

Physical Products (if applicable): If you are not satisfied with your purchase, you may return the product within 14 days of receipt. Returned items must be unused and in their original packaging. Please contact our support team for return instructions.

Refunds: Refunds are processed within 5-7 business days of receiving the returned item or resolving the issue. Refunds are issued to the original payment method.

4. Customer Support

Contact Information: If you have any questions or need assistance, please contact our customer support team at support@bestdayhr.com. Our team is available Mon-Fri, 8 AM - 5 PM MST.

Response Time: We strive to respond to all inquiries within 2 business days.

5. Updates to This Policy

We reserve the right to update or change this fulfillment policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.